Frequently Asked Questions:
Shipping
Currently ALL shipments are ONLY to the USA, Canada & Mexico. Just within North America. Deepest apologies for this inconvience. All processed shipments also come with a tracking number. Insurance can be added upon request with additional fees.
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Returns, Refunds & Exchanges.
All sales final on orders! Cancellations may be made within 24 hours of processed transactions. No exchanges or returns on shipped items due to their uniqueness. If any damage occurs during shipping, recipient may return the damaged items back to sender for repair or salvaging within 2 weeks of original receiving date. If no repairs can be made then a new item(s) may be made. If no compromise occurs should the sculpture not be salvageable/replaced then customer may receive a full refund.
How to order a commission?
Email at natbakerart@gmail.com. Or contact through the provided social media links ie: Instagram or FB messenger. Please include all the specifics you would like and I will collaborate with you to see if it's something I can take on. You will then be given a quote for your commission. ALL custom requests must be paid in full prior to shipping. Orders that are quoted at $100 or more are eligible for payment plans.
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Commissions quoted over $100 will be required to offer a non refundable down payment of $100 in order to start the project. The remainder can be paid at any point prior to shipping the final sculpt.
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*PLEASE ALLOW A MINIMUM OF ONE - TWO WEEKS TO CREATE YOUR COMMISSION UNDER 12 INCHES. LARGER SCULPTS WILL TAKE CONSIDERABLY MORE TIME. PLUS SHIPPING TIME. THE ITEM WILL NOT BE SHIPPED UNTIL THE INVOICE IS PAID IN FULL! PLEASE PLAN ACCORDINGLY FOR HOLIDAYS! If additional materials are required, you will be notified of a longer wait.